Q&A Regarding the Grade Report Website

Internet Browser, Requirements
  • Q. What should I do if my browser displays an error and I am unable to proceed to the grades screen?
  • A. Please use the following browser.
    Windows
      ・Internet Explorer version 11.X
      ・Microsoft Edge(Latest version)
      ・Google Chrome(Latest version)
      ・Firefox(Latest version)
    Mac OS
      ・Safari(Latest version)
    Android above 5.0
      ・Android Chrome
    iOS above 10.0
      ・Safari
  • Q. What should I do if I click the grade report link but nothing happens?
  • A. Please download and install the latest version of Adobe Reader.
    If you have already installed Adobe Reader please update to the latest version.
Applicable Students
  • Q. Can I view the grades of a student who is currently taking a leave of absence?
    Can I view grades of graduate students?
  • A. Grades of enrolled undergraduate students (including students studying abroad) can be viewed. Grades for the following types of students cannot be viewed.
    ・Students taking a leave of absence
    ・Graduate students
    ・Students who have withdrawn from the university or were removed from the register by mid-March (fall semester) / mid-September (spring semester)
    ・Non-regular students (non-degree students, auditing students, etc.)
Posting Period
  • Q. When can I view grades?
  • A. Fall semester grades can be viewed from the end of March until the end of August. Spring semester grades can be viewed from the end of September until the end of February.
    However, please note that grades for (1) students graduating in a given semester, or (2) students who withdraw from the university or are removed from the register at the end of a given semester can only be viewed for 1 month after being posted.
Login ID/Password Notification
  • Q. What should I do if I have not received a Login ID/Password Notification?
  • A.1 Notification will only be sent out if your student is a currently enrolled undergraduate student (includes students studying abroad). Please confirm that your student meets the criteria.
    <The following types of students will not have grades posted.>
    ・Students taking a leave of absence
    ・Graduate students
    ・Students who have withdrawn from the university or were removed from the register by mid-March (fall semester) / mid-September (spring semester)
    ・Non-regular students (non-degree students, auditing students, etc.)
  • A.2 Contact the student and confirm that his or her guardian information, including mailing address, is correct.
    Guardian information can be confirmed on CAMPUS WEB (student portal site).
    If a mistake is discovered, the student is able to contact the Manabi Station on his or her campus and notify them of necessary corrections.
  • A.3 Apply online to have a Login ID/Password Notification reissued (Click here).
    Reissued Notifications will be sent to the student via manaba+R (student portal site).
    Please understand that the Notification will not be sent to the guardian.
  • Q. Can I check/update my mailing address?
  • A. Guardian information can be confirmed on CAMPUS WEB (student portal site).
    To update information, the student should contact the Manabi Station on his or her campus and notify them of necessary corrections.
  • Q. What should I do if the name (or guardian) written on the Notification is incorrect?
  • A. Make corrections by having the student notify the Manabi Station on his or her campus.
  • Q. What should I do if the student underwent a transfer within the university or was reenrolled which should have changed his/her student ID number, but the previous ID number is written on the Notification?
  • A. The student ID number from before the transfer or reenrollment should be displayed. Please use the ID number written on the Notification to log in, even if it is not the student's current ID number.
Password & Email Address
  • Q. How can I log in if I have forgotten my password?
  • A. Reset your password (Click here) and then enter the initial password provided on the Login ID/Password Notification.
    If you lost the Login ID/Password Notification, please apply online to have a Login ID/Password Notification reissued (Click here).
  • Q. How do I change my email address or password?
  • A. Please login to the system and change it on the next screen.
Displayed Grades
  • Q. Why do some courses the student has taken not appear in the grade report?
  • A. The following courses are not included in the grade report for each semester due to the credit approval period.
    ・Spring semester:Summer Intensive Courses, Summer+Spring Intensive Courses, Courses taken during study abroad
    ・Fall semester:Courses taken during study abroad
  • Q. Why do no grades appear for the current semester?
  • A. Please ask the student whether he/she had registered any courses or not.
Inquiries
  • *Office
    Inquiries about the Web Grade Report Vewing System: Kinugasa Manabi Station
    Inquiries about studying or student life: Administrative Office

    *Contact List (Direct Number)
    http://en.ritsumei.ac.jp/contact/

    *Office Hours
    Offices are open on Monday - Friday and class/exam days on holidays and Saturdays

     ・Administrative Office
      During Spring/Fall Semesters(Including Final Examination Periods)
       10:00 - 17:00
       *Closed during lunch hours 11:30 - 12:30
      During Break Periods
       13:00 - 17:00

     ・Kinugasa Manabi Station
      During Spring/Fall Semesters(Including Final Examination Periods)
       Class Days 8:45 - 17:00*
       Exam Days 9:00 - 17:00*
      During Break Periods
       9:00 - 17:00

     ・Other Offices
      *Depending on the office, holidays and Saturdays are closed
      During Spring/Fall Semesters(Including Final Examination Periods)
       9:30 - 17:00
      During Break Periods
       9:30 - 17:00

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